FAQ

  • How can I schedule?

    Call or text (346) 444-1903 to schedule your first session or a free 15-minute phone consultation.

    Feel free to contact us at info@earthandwatercounseling.com or through our website as well.

  • What appointment times do you offer?

    The therapists at Earth & Water Counseling offer sessions Monday-Friday between the hours of 10am and 6pm.

  • What should I expect from counseling sessions?

    The first session is an intake session. Your intake session is the first step in your counseling journey - a time to share your story, ask questions, and start shaping a path forward together.

    All sessions are between 45-50 minutes long.

    Sessions can be either in person or virtual.

    Sessions are typically scheduled weekly, but can be changed based on your individual needs.

  • Do you take insurance?

    We are an out-of-network practice and do not accept insurance. However, we can provide documentation (a supebill) if you’d like to request reimbursement from your insurance provider.

  • Where are you located?

    Earth & Water Counseling is located in Katy, TX.

    Our address is 1830 Snake River Road, Suite A, Katy, TX, 77449.

    We are easily accessible from I-10 and 99, and have plenty of parking.

    Please note we are located in building 1830 in Suite A. You will see a sign on our door that reads “Earth & Water Counseling PLLC.”

  • Do you provide a Good Faith Estimate?

    Under the No Surprises Act (H.R. 133 - which went into effect on January 1, 2022), health care providers need to give clients or patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.
        •    This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created. 
        •    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes (under the law/when applicable) related costs like medical tests, prescription drugs, equipment, and hospital fees.
        •    The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill. 
        •    Many clients will chose their own frequency of meeting and duration of treatment, so these numbers can be very variable. For most clients, an estimate of costs can be found using the equation:Note: A Good Faith Estimate is for your awareness only. It does NOT involve you needing to make any type of commitment.
    To learn more, go to http://www.cms.gov/nosurprises or call 800-985-3059 (tel:800-985-3059).